Myths about Contractors:
Myth: If a contractor has a good BBB rating, he is the right one for my job.
Answer: BBB rating is a great indicator, but it’s not everything. Maybe the contractor has specialized in doors or windows, but never built an addition. Even though his ratings are good, his lack of experience could cost you down the road. Capital’s specialty is knowing all of the components of your home and how they work together.
Myth: A contractor with an up to date insurance certificate means no risk for the homeowner.
Answer: No matter what kind or how much insurance is in place, there are accidents / negligence that will affect the homeowner. That is why trusting a business with a long history in the community is more important than their insurance carrier.
Myth: A home owner will save money by buying their own materials.
Answer: Capital has relationships in place to save money in ways that are not available to individuals. Also, if there are problems with the materials provided by the home owner, the job will be on hold until the items are exchanged. There could be additional installation charges as a result of the defective provided items. Owner supplied parts may also have an impact on warranty. In short, you may think you are saving on the front end, but the contractor’s discounts will save you more in the long run.
Myth: Hiring a general contractor for singular projects like house painting and flooring is too expensive.
Answer: General contractors have an education and are required to have some level of experience in multiple trades before a license is issued. Although exterior house painting doesn’t require a license, you are still taking a risk by playing home-owner-general contractor. For example, many paintable window units are comprised of components that should never be caulked and/or painted. Doing so will void the warranty, cause damage to the units and waste valuable energy.
House painters do not know anything about windows, neither do home owners. Saving $500 on an exterior repaint may sound like a good idea at the time until 5 years later when all of the windows need to be replaced. There is no replacement for hiring a general contractor for any work on your home.
Myth: Every project on my house should be bid by at least 3 companies and awarded to the lowest bidder.
Answer: The days of allowing the cheapest work to be done on owners’ most valuable possession are nearing extinction. Capital Construction’s model has always been to build relationships that last a lifetime. Think about the other professionals you do business with, accountant, doctor, and lawyer. Once you find someone you trust, you rarely shop around for a better deal.
The market dictates the fair value of services, so it is logical to assume that businesses with the same level of credentials and services are going to charge about the same price. How valuable is trust? How much is the gamble of putting your investment in someone else’s hands worth?
Also, a growing practice of struggling contractors is to bid the job really low with the intention of making up for it with change orders later. While change orders happen on nearly every job, they should be reserved for unforeseens. On the front end, a Capital bid may be slightly higher but closely compare to another. The elevated price is likely a result of a more comprehensive bid, not overcharging for the same scope.
Myth: Having two companies look at the job means I can compare apples to apples with their quotes.
Answer: Sadly this is never true. Many companies either miss details or do not include them on purpose. We encourage you to compile a list of questions for all to answer before making your decision.